Jacqueline … nurtures (people’s) talents, looks after their well-being. She changed many things for me, and now I can’t go back. I would happily work with her … in a heartbeat.
Koh Lay Chin
Journalist, social media consultant and researcher
As a communications expert with more than 25 years experience, Jacqueline Ann Surin coaches leaders to think, speak and write with confidence. She also coaches managers to ask the right questions so they can have success and wellbeing in their organisations.
She facilitates groups in creating a culture of thoughtful inquiry and teamwork that have led to improved communication and increased productivity.
She is a senior associate at Anne Munro-Kua Transformations (AMKT) and has been an associate since 2010. Jacqueline is a certified Neuro-Linguistic Programming practitioner, an ILM-endorsed Clean Language coach, and the first certified Level 1 Systemic Modeller for group facilitation and organisational coaching in Asia.
She has been managing, coaching and training individuals and organisations since 2005, including in her own newsroom, The Nut Graph, when she was an award-winning journalist in her previous career.
She has been trained by and worked with the world’s top Clean Language coaches and facilitators including Penny Tompkins, James Lawley and Caitlin Walker both in Malaysia and the UK.
She has coached and facilitated leading regional companies in Malaysia, including its top managers. Specifically, she has worked with corporate and non-corporate clients to develop better people management skills, increased teamwork and collaboration, better personal and professional productivity and performance, and exceptional customer experience.
At the Singapore Institute of Management (SIM), she runs a signature AMKT public programme on communicating assertively.
She also works with not-for profit and human rights organisations to build human capacity where it matters most.
Jacqueline brings to any training and coaching her experience in writing and editing, public speaking, theatre and movement, storytelling, mind mapping, and drawing. These skills ensure that training with Jacqueline is fun, flexible and focused, hence ensuring life-long skills in achieving success and wellbeing at work and at play.
She has an MA from Sussex University, UK.